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Category: Customer Relationship Management

Are You Doing Business With Your Customers Like A Robot?

Are You Doing Business With Your Customers Like A Robot?

Have you ever asked yourself why do your customers do business with you and even more importantly why they have stopped? If you haven’t maybe you should consider trying it as it would yield some nuggets of pure relationship gold. One such insight that I have gleaned from doing this very activity is that people buy from people and it is those personal relationships that are created that are central to your customer’s decision to use you or not. Yes,…

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How To Make Your Customers Love Your Business?

How To Make Your Customers Love Your Business?

You must make yourself invaluable. Your customers and followers must see you as the go-to resource for the answers to their problems. And this applies to both company brands as well as you as an individual. By solving problems you will build a relationship and create a real trusted partnership and when your customer trusts you they will become an advocate for you and your business. Jenn Herman, author, of the excellent blog Jenns Trends, gives the following excellent advice.   Find Out…

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How To Get Supporters For Your Company

How To Get Supporters For Your Company

The simple answer which, unfortunately, is not simple, is you must make yourself invaluable, and be seen by your audience as the go-to resource where they know the answers to their problems can be found.  This has to go for both company brands as well as you as an individual,  Solving problems, providing guidance, and just being that person or company that someone can turn to will elevate a relationship from one of casual interest to real partnership and trust….

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